ASPMN® Shipping & Refund Policy
Shipping and Handling
Shipping costs will be noted during the checkout process and on the order form (if not ordering online).
To ensure that your package arrives safely and securely, ASPMN® has partnered with shipping industry leaders Federal Express and the United States Postal Service (USPS).
We offer one method for shipping your orders:
- Standard – 5 to 10 business days*
Includes up to two (2) business days for processing and three (3) to eight (8) days for transit.
Business days include Monday–Friday, excluding holidays.
*Please note that your order will not be shipped until the payment has been processed.
Refund & Exchange Policy
If there is an error on our part related to your order, we will issue a credit for your order and any applicable shipping charges upon return of the item (if returned within 30 days of purchase). You will only be charged for shipping the item ordered. If you ordered an item and it was different than what you thought you were ordering, you may exchange it for another item. You will be charged or credited any difference in price, and you will be responsible for shipping costs.
How to Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
Please email ASPMN@goAMP.com to request a refund and for further instruction on where/how to return the item.